When it comes to retention, most CPG brands end up doing the following: push a subscription and, if that fails, send a weekly campaign, multiple times, hoping that maybe, finally, the timing will be right to land that reorder. Sounds like a pretty weak plan B, right?
We think so, too. Repeat’s reorder reminders are sent via Postscript or Repeat SMS to customers when they’re most likely to be running low on your products and paired with a one-click reordering experience—perfect for your customers who don’t want to subscribe, but never want to run out.
Before Repeat ever sends a message, we analyze your store’s single-purchase behavior, make sense of replenishment intervals on a per-SKU basis, and use that logic to give your customers a reminder at just the right moment.
So, a customer who bought a deodorant and a customer who bought a mouthwash on the same day? That’s right: They’ll get their reorder reminders automatically. No guessing, no spam. Think 'repeat purchases', not repeat messages.
With perfectly-timed Postscript SMS reminders, new customers have easier reordering experiences and start building your product into their routines: because it’s easier for them to get than any of your competitors.
But Repeat’s flexibility works both ways. If a subscriber needs a break, let them opt-in to Repeat notifications. You preserve some repeat revenue, your customer keeps their flexibility, and we do all the heavy lifting (including removing them from notifications when they subscribe again).
Repeat doesn’t just send automated reorder reminders. It pairs them with cart links that are personalized based on your customers’ past purchases and prepopulated with items that are due for reordering.
Add in a merchandising section, so you can promote new product launches and similar items, and you’ve got one-click reordering and cross-selling opportunities to make reordering effortless and product discovery simple.
When you give your customers Repeat cart links, they end up checking out in less than 15 seconds and revisiting that link whenever they need to re-up. So, they buy again and again and again.
Not only do we have a powerful integration with Postscript we also provide all of the value above in an out of the box solution we call Repeat SMS.
Sending Repeat texts is a breeze. Our app is compatible alongside any other SMS marketing platform, and even can be used if you haven't started SMS tactics elsewhere. Send text messages any day of the week: to Android, iPhone, or anywhere SMS messages can be sent.
All the value no matter what platform you use!
Repeat's reorder reminders allow Dr. Squatch to send reorder reminders at the exact right time. Timed messages and personalized product offers have resulted in a 9% conversion rate per message and $5 generated per session. Let's go over how.
Dr. Squatch saw value in the ability to build a list of customers who may not want to opt in for every marketing message they send, but still want an easy way to reorder when they’re running low.
With an opt-in rate of over 15%, the modal above has helped them build a significant list of qualified customers. The Dr. Squatch team knows they can reliably reach these customers with the right offer at the right time, without the need for any complicated automations or logic.
These automated reorder reminders have made it easy for customers to buy again. Want to put sms reorder reminders on autopilot? Book a time below.
CPG brands use Repeat to give consumers faster reordering experiences and just-in-time notifications—so they never run out and your returning customers keep climbing.
Stop sending repetitive text message alerts. Get Repeat!